Application
This unit describes the skills and knowledge required to apply technical solutions in network designs for telecommunications and ICT networking provisioning companies specialising in integrating converging and emerging technologies of ICT networks.
It applies to individuals working as telecommunication officers in service and provision work who carry out design and implementation of technical solutions of information communication technology (ICT) networks.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Prepare to critically analyse business specifications | 1.1 Research application of a suitable business model for telecommunication service provisioning that meets agreed customer requirements 1.2 Obtain business requirements and business specifications to provide data for the model 1.3 Determine business drivers and requirements of key stakeholders and customers, both internal and external 1.4 Evaluate business objectives and customer requirements for input into the model |
2. Produce technical solutions to meet business imperatives | 2.1 Research tools and templates for analysing business models and provide reports on technical design and specifications 2.2 Develop technical solutions for customer in response to drivers and business requirements 2.3 Evaluate costs involved in implementing ICT technical solutions for customer 2.4 Produce cost benefit analysis to assess viability and optimum timing for deploying the technical solution for maximum return on investment (ROI) 2.5 Investigate a range of vendor products to determine most suitable to meet technical requirements and customer needs 2.6 Produce a report documenting technical solutions addressing business specifications and recommendations against customer requirements |
3. Evaluate impact of technical requirements on the business | 3.1 Review and assess business constraints, opportunities and objectives 3.2 Determine technical requirements according to input-output, interface, process flow or quality requirements 3.3 Critically analyse hardware, software and network requirements to suit the business plan 3.4 Build business platform based on IT/ICT technical solutions 3.5 Investigate processes in need of being changed by a business solution 3.6 Document impact of technical requirements on the business |
4. Document and validate agreed solutions | 4.1 Submit technical requirements and solution overview to management for feedback 4.2 Analyse feedback and incorporate change as required 4.3 Document changes and distribute final business solution to internal and external stakeholders |
Evidence of Performance
Evidence of the ability to:
research and critically analyse client specifications against accepted industry practices
produce technical solutions from business specifications
analyse feedback from client and make adjustments to proposal
apply design concepts to business solutions
produce technical reports regarding design of the solution
make recommendations and offer optimum design solutions
produce an evaluation document on impact of technical requirements on the business.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Evidence of Knowledge
To complete the unit requirements safely and effectively, the individual must:
outline business models and tools
summarise business processes
explain client business domain, business function and organisation
explain compatibility issues and resolution procedures
explain configuration of internet protocol (IP) networks
establish customer and business liaison protocols
summarise desktop applications and operating systems
provide a detailed explanation of documenting technical specifications
explain linkage between processes
summarise security protocols, standards and data encryption
outline technologies:
access networks
core networks
information and communications technology (ICT) network topologies
mobile cellular networks
network protocols and operating systems
optical networks and principles
radio frequency (RF) networks and principles.
Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the Telecommunications – Telecommunications Networks Engineering field of work and include access to:
client functional requirements
business specifications
database software
simulation software
organisational guidelines
network and computer layout
site design software and hardware
information on a range of ICT business solutions.
Assessors must satisfy NVR/AQTF assessor requirements.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 1.1, 1.4, 2.1, 3.1-3.3, 4.2 | Organises, evaluates and critiques information from a wide range of complex texts |
Writing | 1.3, 2.4, 2.6, 3.6, 4.2, 4.3 | Generates complex written texts, demonstrating control over a broad range of writing styles and purposes |
Oral Communication | 1.3, 4.2 | Establishes and maintains complex and effective spoken communication in a broad range of contexts Displays depth of understanding of complex oral texts which include multiple and unstated meanings |
Numeracy | 2.3, 2.4 | Uses mathematical formulas and calculations to estimate and plan project costs and evaluate cost-benefits of completed project |
Interact with others | 4.1, 4.3 | Selects and uses appropriate conventions and protocols when communicating with stakeholders in a range of work contexts |
Get the work done | 1.2, 2.1, 2.2, 2.5, 3.2-3.4 | Monitors workload in terms of personal and stakeholder goals and outcomes, adjusting or renegotiating priorities and plans as required Develops plans for complex, high-impact activities with strategic implications that involve a diverse range of stakeholders Implements actions according to a predetermined plan, making adjustments if necessary and addressing unexpected issues Considers strategic and operational potential of digital trends to achieve work goals, and enhance work processes and solutions Uses formal analytical and lateral thinking techniques for identifying issues, generating and evaluating possible solutions Uses formal decision-making processes as scaffolding for thinking, seeking input, advice and feedback from others as required |
Sectors
Telecommunications Networks Engineering